How to Claim HBF Extras with HaltH

What you’ll need

• Your HaltH invoice (also sent via SMS and email after payment).

• Your HBF member login (member number + password).

• Your bank details saved in myHBF for benefits to be deposited.

Option A — Claim via the myHBF App (recommended)

1. Log in to your myHBF App

2. Tap Make a health claim

3. Confirm payment account
   Check your Claims direct credit bank account is correct → Next.

4. Answer compensation question
   Select Yes/No (e.g., motor vehicle/workplace injury).

5. Choose claim type: Tap Extras.

6. Select the service category

7. Upload your HaltH invoice

8. Review & declare
   Check the summary, read the declaration, and confirm your bank details.

9. Agree & submit
   Tap Agree and submit claim. You’ll receive in-app/email confirmation.

10. Processing & payment

Option B — Claim via myHBF online

1. Log in to the myHBF online portal

2. Tap Make a claim on the home screen.

3. Choose Extras, then the specific service that matches your appointment

4. Add claim details

5. Upload your HaltH invoice

6. Confirm bank details for benefit payment.

7. Review and tap Submit claim. You’ll get a confirmation in the app/email.