---
title: "Medicare claim says 'try again later'"
description: "What to do when a Medicare claim shows a 'Please try again later' message."
url: https://support.halth.com/en/articles/13711511-medicare-claim-says-try-again-later
collection: "Troubleshooting"
updated: 2026-11-04
language: en
---

# Medicare claim says 'try again later'

What to do when a Medicare claim shows a 'Please try again later' message.

If you see **Please try again later** when you submit a Medicare claim, the claim couldn't be sent at that moment. This is usually a temporary problem with the connection or with Medicare's systems, not with the claim details.

## 1\. Check whether the claim went through

Before you resubmit, go to **Transactions** and find the transaction. If the Medicare claim is already there and hasn't failed, don't submit it again, or you may create a duplicate.

## 2\. Wait a few minutes and try again

1.  Check your internet connection.
    
2.  Refresh the page, or close and reopen the HaltH app.
    
3.  Reopen the checkout and submit the claim again.
    

## 3\. Check the claim details

If it still won't go through, make sure the Medicare card details, referral and item codes are complete and correct.

## Troubleshooting

-   **The claim is stuck waiting for review.** If a Medicare claim has been under review for more than an hour, HaltH treats it as failed and lets you submit it again.
    
-   **It keeps happening.** Chat with HaltH support and tell us the client, the appointment date and roughly when you tried.
    

## Related

[How to process a Medicare claim at checkout](https://support.halth.com/en/articles/13711504.md)