---
title: "HaltH Tap"
description: "Take contactless payments on your phone with HaltH Tap, send a checkout from your computer to your phone, and save a client's card."
url: https://support.halth.com/en/articles/13711529-halth-tap
collection: "Payments"
updated: 2026-11-04
language: en
---

# HaltH Tap

Take contactless payments on your phone with HaltH Tap, send a checkout from your computer to your phone, and save a client's card.

## How does HaltH Tap work?

HaltH Tap turns your phone into a card reader. Clients can tap their card or phone against yours to pay, so you can take payments anywhere in your practice without extra hardware.

HaltH Tap is part of the HaltH mobile app and uses your phone’s built-in contactless reader.

> **Not sure if your phone supports Tap to Pay?** Check our list of supported devices before you start.

[

HaltH Tap: Supported Devices

HaltH Tap lets you accept contactless payments directly on a compatible phone or device. No extra card reader is required.

](https://support.halth.com/en/articles/13679813-halth-tap-supported-devices.md)

### Taking a payment with HaltH Tap

There are two ways to take a payment: send the checkout from your computer to your phone, or start the payment straight from the HaltH app.

### Option 1: Send to Tap from your computer

This is the quickest way if you’re already looking at the booking on your computer.

1.  Open the **HaltH app** on your phone and make sure you're logged in. **Send to Tap** is only offered if you've opened HaltH Tap on your phone recently. Otherwise the option shows **Open HaltH Tap on your phone first**.
    
2.  Open the booking in your practice management software (for example, Cliniko) and open the HaltH checkout.
    
    ![A booking in the practice management software with the HaltH checkout open](https://staticfiles.gleap.io/ghelparticle/obNZrwzbkvBwPbuYdAUx7NBtM7nxEdaz3YVfPBnZCCzuPEhpWEMJBeB9MNem6KQlxmphTBppwg6.png)
    
3.  Choose **Send to Tap** as the payment method.
    
4.  A notification appears on your phone. Tap it to open HaltH Tap with that checkout ready to go.
    
    ![The Send to Tap notification on a phone](https://staticfiles.gleap.io/ghelparticle/MPBsh4wimBDAQMED1DM02cXBihnn3bJk3tOyw6TpjqIc08ZujlfeDuBxFS5GZOEeCcnddHKKuAp.PNG)
    
5.  Follow the steps under **Completing the payment** below.
    

### Option 2: Start the payment in the HaltH app

1.  Open the **HaltH app** on your phone.
    
    ![The HaltH app home screen on a phone](https://staticfiles.gleap.io/ghelparticle/pwtA4L770VqskL3KfwfNvaO2ZVnNs0XUldNAUFnYOoE6kPJ0pBgyCN9PaRDYKJaITXxVmm1APwM.PNG)
    
2.  Find the booking you’d like to process.
    
    ![A booking in the HaltH app](https://staticfiles.gleap.io/ghelparticle/5CHchm5bDgCrHUvaVEWix2tvjXdeJYTB307pNA1rYGnxYMsgUVtEPZLBube4hEFFFkVnopzLkC2.PNG)
    
3.  Tap **Pay**.
    
4.  Scroll down and select **Tap to Pay**.
    
    ![The Tap to Pay payment option in the HaltH app](https://staticfiles.gleap.io/ghelparticle/dHhPmh8epnvlI846WdavLOU6qMODXqROle4AYjY1JoacuPEliGYG5mGb87CU3QTc14LquxhR4yn.PNG)
    
5.  Follow the steps under **Completing the payment** below.
    

### Completing the payment

1.  Check the checkout and tap the button at the bottom to continue. If a private health claim is attached, it reads **Confirm funding with client**.
    
    ![The checkout in the HaltH app with the Confirm funding with client button](https://staticfiles.gleap.io/ghelparticle/MbwHZTALHZNuFR8XFls2i4hh3ValaETBIw8Ie6Yv1YW4T1Rh56jHnSgWF0rQWKybp5SDQnL0WPO.PNG)
    
2.  If a client confirmation code is needed, enter the 4-digit code the client receives by SMS. A code is only needed for private health claims, a client's first payment, or a saved-card charge that's over $500 or more than the booking. See [Client confirmation codes: when and why](https://support.halth.com/en/articles/12666614.md).
    
3.  The card reader opens. Ask your client to hold their card or phone near the top of your phone until the payment goes through.
    

> **Good to know:** Taking a payment with Tap to Pay doesn’t save your client’s card. If you’d like to keep it on file for future payments, follow the steps below.

### Saving a client’s card with HaltH Tap

You can also use HaltH Tap to save a client’s card details instead of charging them.

1.  Open the booking in the HaltH app.
    
2.  Tap **Pay**, then go to **Payment method**.
    
3.  Select **Add new card**, then **Tap to add card**.
    
4.  The card reader opens. Ask your client to tap their card, and their details are saved securely in HaltH. They won’t be charged.
    

![Adding a client's card with Tap to add card in the HaltH app](https://staticfiles.gleap.io/ghelparticle/Csepy7urKoLXJDMHev9tDmn3M2G3HjGe7gqnly6ua1VH0YVZdxwNNXfFIl7WezFBFDJhk3CKS9q.png)

### Frequently asked questions

**Do I need a separate card reader?**  
No. HaltH Tap uses the contactless reader that’s already built into supported phones.

**Can clients pay with their phone or watch?**  
Yes. Clients can tap a physical card or a digital wallet like Apple Pay or Google Pay.

**Send to Tap is greyed out.**  
Open HaltH Tap on your phone and log in, then reopen the checkout on your computer.

**I didn’t get the Send to Tap notification.**  
Check that the HaltH app is open and you’re logged in, and that notifications are turned on for HaltH in your phone’s settings. You can always start the payment in the app instead (Option 2).

**Still need help?** Chat with us and we’ll help you get set up.