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DVA claiming with HaltH

Submit a DVA claim from a booking. DVA claims are claim only, so the client pays nothing.

DVA claims are claim only. There's no gap, so the client doesn't pay anything and there's no card fee.

Before you start

  • The provider is registered for Medicare and DVA. One Services Australia form covers both. See Register for Medicare and DVA claiming.

  • You have the client's DVA card. HaltH shows whether it's a Gold Card, White Card or Orange Card.

  • You have a referral. Checkout shows Referral needed until you add one.

Submit a DVA claim

  1. Open checkout for the booking.

Checkout with the Add funding option.
  1. Select Add funding, or select the funding already on the booking.

  2. Select DVA.

The Funding list with private health, Medicare and DVA options.
The DVA panel with Add DVA card and Add referring provider.
  1. Select Add DVA card, choose a saved card or add a new one, then select Done.

The DVA Card panel with a saved card and an Add new card option.
  1. Select Add referring provider, choose a saved referral or select Add Client Referral, then select Done.

The Client referrals panel with a saved referral.
  1. Back in checkout, Claim only is selected as the payment option, at $0.00 for the client.

Checkout with a DVA card, Claim only at $0.00 and the Submit claim button.
  1. Check the details, then select Submit claim.

The Transaction Completed screen showing No client payment and Claim only.

DVA pays the benefit to your practice, and the transaction shows No client payment.

Register for Medicare and DVA claiming

One Services Australia form (HW027) per provider and location registers you for both Medicare and DVA. Processed within 5 business days.

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